Monthly Archive for May, 2005

Girl Power: Sisters are doing it for themselves.

In looking at the future of leadership in a Connection economy there is little doubt that it will be a woman’s world. Now of course that is not to say that men won’t or can’t lead but rather that for the first time, the ‘rules of the game’ won’t prejudice women leadership. It is a message I have experienced standing ovations for in predominantly women audiences and in men dominated audiences, have felt lucky to escape with my life! Anyway, should you have any doubts about the rising tide of ‘Girl Power’ then look no further than the May edition of Fast Company (issue #94).

Continue reading ‘Girl Power: Sisters are doing it for themselves.’

‘Non’: Small Really is Beautiful

So France has voted ‘Non’ to the EU Constitution.

There are many reasons for this outcome, of course. Dissatisfaction with the Government, fear of reduced French influence in the growing EU and so on…

EU flagThey are not the first to say ‘No’. Denmark and Ireland took the same decision and others have left the final decision to their leaders. The Netherlands will go to the polls in a couple of days and it will be interesting to see how the French decision impacts them.

But, for those of us who live within the EU (and for the rest of the world too, actually), the impact will be immense.

We may see the development of a ‘core Europe’, which leaves other sceptical nations behind.

From a UK perspective, the Labour Government will be under pressure to abandon its own plans for a Spring 2006 referendum. Many within the Labour ranks will then argue that there is little point in Tony Blair clinging to leadership any longer and that he should now resign and hand over the reins to Gordon Brown.

The next few weeks will be very, very interesting…

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The Chicken and the Horse

We keep chickens at home. 5 of them – one for each member of the family. The first bit of fun we had was in naming them. My wife called hers Heloise. The kids called theirs Gip, Ethel and Jeff. I named mine after my favourite theologian of all time; a 4th century Alexandrian called Didymus the Blind. Not the most catchy of names for a chicken, I’ll admit. But I have a history with that name. In fact, for a while, in the late 1980s, I played in a band called Didymus the Blind and the Guide Dogs of Funk (don’t waste any time looking through your old CDs – you won’t find me there!).

Anyway, to cut a long story short…one year after buying the chickens, guess what? Didymus the Blind has gone blind! How weird is that! I don’t really think that the name I gave him has had any real bearing on the matter but – well, what would have happened if I had named him Didymus the Marathon Chicken Flyer?

I will never know…

Didymus the Blind has become what I called him.

Continue reading ‘The Chicken and the Horse’

It’s all in the jeans…

The other day an email went round my company saying that “Casual Friday” was now being cancelled and that no one would be allowed to wear jeans anymore.

Dilbert book cover“Casual Friday” was a privilege (for which employees were asked to donate $1 to charity) and it had been abused. (Apparently. I can only assume that someone at head office had arrived at work looking a little sloppy and had obviously caught the eye of the MD.)

The uproar and debate that this caused! All over jeans. (What would Mr Levi Strauss think of all this??)

The thing is - I totally understand the management team wanting to maintain a certain standard and appearance. What I don’t understand is why not address the sloppy individual? Why is everyone suddenly lumped into the same boat?

Oh - and if anyone does arrive to work in jeans their manager will send them home, they will have to change, and work in the hours they have missed as a result. It really made me laugh - because I thought - well, why not send the sloppy dressers home to change then?? No no … just those crazy folk wearing jeans. (I am thinking that the poor jeans are really the scape goat of this sad little tale.)

I work for a global company - and I have to say, this kind of thinking made me quite relieved that I am in fact moving on. I didn’t ever consider myself poorly groomed … but apparently it’s all in my jeans.

When is a ringtone a milestone?

Nokia ringtoneWhen it sells more copies in the UK than the biggest selling music single in one week. Last week ‘Crazy Frog Axel F’, sold more copies than the new single from Cold Play. (click here to see Google Search and then take your pick)

These are moments you want to pause, reflect and remember. 10 years ago you would have said it was impossible. Would never happen. 10 years ago, you couldn’t buy a ringtone. They didn’t exist, well not like we know them today.

This is one of those moments that rings out loud and clear, “the world has changed, is changing, will continue to change.”

Nuf sed

Building Change into your DNA

One of the key’s to success in the 21ste century is the ability to handle change. Not just to survive it, but also to thrive on it. This often means creating change before change creates a different you. It also means managing a system (business, family, individual, etc) in such a way that change is the norm, and when change happens it does not produce discontent or anxiety. This is easy to say, but how do you actually do it when there are people involved, with expectations and different levels of personal acceptance of change?

ChameleonThis is a question I’ll be coming back to you over the next few weeks, and would be interested in what others have to say practically.

Our goal: to build change into the DNA of the individuals and organisations we work with.

For now, though, I’ve been trying to think of examples of where the lack of built-in change has caused major hassles, and produced unhealthy/counter-productive behaviours . Here are some of the ones I can think of. Can you think of more?

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History is Important (Lessons from the Future and Star Wars)

I saw the Star Wars III: The Revenge of the Sith tonight. Good movie with great special effects, but suffered from the “second part of a trilogy” syndrome. You know how its going to end, and that makes the watching just a touch tedious. Or so I thought.

Sitting next to me was a young teenager (probably 14 or so) and his mate, who obviously wasn’t a Star Wars fan, since he had to keep having the story line and characters explained to him (in seriously loud stage whisper volume!).

The funniest moment for me was when Anakin Skywalker vows allegiance to the Dark Side. Not a funny movie moment, but the young guy next to me let out a genuine gasp of surprise, saying “Sh!t, I didn’t see that coming”. Of course, this means he’s watching the Star Wars movies in sequence (starting at 1 - which seems a good place to start). He clearly hasn’t seen Episodes 4 through 6, that were the rage of my youth.
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A Case for Blogging

Knowledge managementFor leaders, the flow of information within their company ought to be a primary concern. The need for developing horizonal information flow is critical as is the avoidence of allowing islands of information to develop leading to fragmented knowledge. In virtual and decentralised structures gettos of information develop all to easily. Getting this information out to the wider network becomes critical especially when it comes to…
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When Rules Shouldn’t Matter

Liverpool FC logo tattooThe amazing Liverpool win over AC Milan on Wednesday poses a dilemma for the sport’s powers that be. The current rules mean that the 2005 Champions are ineligible to defend their title. By finishing only 5th in their domestic league Liverpool remain outside of the positions eligible for the Champions League. If ever there was a time to break the rule it is now.
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Is Google God?

Is Google God?

That is the question asked in The Times (UK) last week.

GoogleWhen we need answers to the great questions in life, we turn in prayer to God. Or, at least, that used to be the usual pattern. Now, it is argued, people turn to Google to find the answers to those great questions…. As the article notes, “Google is the modern Oracle, the all-knowing mechanical sage we consult to find, if not the answers to life’s questions, then at least a comfortable, reasonably priced hotel in Torquay.”

This is not a new question, of course. The New York Times columnist Thomas Friedman was asking the same question a couple of years ago (read it here). In 2003, the answer was “No”. Why? Because although Google is able to give all the answers, many of them are wrong answers posted by ignorant people with nothing better to do than share the limited extent of their woeful ‘knowledge’.

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What do CHEWING GUM and ENGINE OIL have in common?

Bubble gumEngine oilI attended a conference this past week. I had time to observe the action around me. The conference was aimed mainly at the male audience as it was a national petroleum conference.Many of the products were being marketed in a similar manner. Given away by girls in skimpy outfits. Was there a lot of attention and interest in the product? Well I did observe much attention? Will you pick up that same product when you are in store?……. Is this kind of marketing still relevant for the future?……
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Chelsea 1 Manchester United 0

Roman Abramovich and Malcolm Glazer.

Chelsea v Man UTwo very different men who are transforming the face of British football - with an impact across the globe.

Abramovich is on the Forbes list as the 127th richest man in the world. He has a fortune in excess of $5 billion due to his oil export deals made since the 1990s and his 1995 acquisition of Sibneft and the ORT TV network. In addition, he owns half of the largest Russian aluminium company and has investments in Millhouse Capital.

Abramovich owns Chelsea FC

Glazer is a 76-year old US sports tycoon. Working through his company Red Football Ltd, he has bought out Manchester United, transferring his debt onto the club. This has cost him/Man Utd in excess of $1.47 billion.

OK, maybe its just a story of two boys who can both afford extraordinarily large toys…

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websites - the good, the bad & the ugly.

This last week I have had the misfortune of stumbling across 2 very inaccurate, ineffectual and “ugly” websites.

Firstly, the British High Commision. I’m busy applying for a work visa for my hubby … and being the planner that I am I thoroughly researched all the rules & reg’s that were published under the “visa guidance” section. I sent off the application content in the knowledge that I had followed every instruction to the letter.
Four weeks later and I called to follow up and am politely informed (they are British after all) that they require my original marraige certificate. Apparently it is a legal requirement. I scratch my head … quite certain that I wouldn’t have sent a certified copy if it wasn’t allowed. Low and behold … there in black & white in several places on the official government website … “either originals or certified copies must be sent with your application”. Aha! So I phone the official back - send the website link - and query the need for me to send through the original. Oh no she said - that is a mistake. (??) So why put incorrect information on your website??

Panic ensued as I realised that with less than 2 weeks to go until we were due to leave NZ for the UK … my marriage certificate was in South Africa in the custody of my parents!

And this is where the next useless website comes into play …

My mom sends the document off with a courier on the 18/05. She sends me the website address and tracking number (it’s a track and trace service) so I can keep tabs on it. 3 days delivery time they tell her.
Speed Services Courier logoTo cut a long story short … the certificate arrived in NZ today (27/05).
The last update on the website is from the 19/05 and says the document was in JHB?

I’m not sure what happened to the “track & trace” functionality … but why put an online service on your website if it doesn’t work properly.

It’s just annoying!!

Your website is a reflection of your business … and if you can’t get the website right … what does they say about the rest of your service?

THE X-Ers ARE GETTING MARRIED OR ARE THEY?

Lately I have been attending weddings almost every weekend. It looks and feels like the Xers are getting married and there is just wedding fever around. As you try and make conversation at these functions, you ask, “so when are you getting married?”

A few of them will tell you “as soon as prince charming comes along”, but most young people then will give you an answer, “no, marriage is not for me.”
These were some of the excuses given:

wedding rings1. “My parents tried it and it didn’t work, so why am I setting myself up for another failure”. The young people have lost hope for getting married due to their parents divorce, or they experienced abuse from the Dad to the Mom, and sometimes but very rarely from Mom to Dad. They see marriage as a set up for misery or some sort of jail.

2. The other one I have heard is that, the wedding is in any way so “costly�, so they just co-habit, basically they like each other, and they just move in together since they view this as a “cost-effective� manner of doing things, but they rather skip the “I Do� event.

Have the late Xer generation lost hope in the good old traditional marriages??

This is very sad for me :-(

My favourite blogs of the past few days

Just in case you don’t have time to read everything on this blog site, here is my pick of the best entries (and comments) of the past few days:

  • Ignoring a bad template - because it talks about values and how to get them - especially follow the link to the list of values.
  • Bring your car in one day earlier and we’ll charge you more than double… - because it demonstrates the power of blogging (check out the comments)
  • A Trip to Ikea could change your marriage (no really) - because its a great story about the changing role of men and women, and about a company that gets it.
  • How is this adding value to other people? - because one of my more random blog moments sparked at least two other people to give great input and take a concept further. That’s what this blog is supposed to do.
  • Willingness to learn promotes organisational change - because these are critical issues put succinctly.
  • remember ME - because is inspired an e-zine article that’s really good reading.
  • And one very old post:

  • The Sovereign Individual - because I still think its one of the best 2 page summaries of the emerging age I have ever read.
  • If you like this small sampling, then come back for the rest of them, too.

    Ignoring a bad template

    A criticism levelled at companies, often by their own people, is that value statements, visions, and the like, sound like every other company on the block. That nothing really differentiates them. It’s a fair criticism on one hand, and maybe not so fair on the other. Often it’s just in how they’re written that makes them sound so similar, but when you sit and talk to those involved in drawing them up, and fuller picture emerges. One might then ask why they didn’t write them the way they meant them to sound in the first place? Perhaps it’s been a lack of creativity, or a lack of courage to write them the way they’d like them to sound. Certainly one of the faults has been that many companies have modelled them on books and consultants who have given a template that’s pretty bland to start with. Instead of taking the template and completely customising, they’ve simply infused their thoughts, ideals and dreams into the bland template. The result has been a set of values, visions, missions, etc that all look the same? (am I being unfair?)

    This week I came across a set of ‘Philosophies and Values’ written the way they were meant to sound.The impact on me, an outsider, was immediate. High impact that left no doubt that this was a group of people who’d spent the time and energy to ensure that whoever read them would very quickly see that this group of people meant business.Investec logo

    The company is Investec, and you can see a list of their values and philosophies here (click here)

    Words and phrases like, ‘demand cast-iron integrity’, ‘break china for the client’, show concern for people’, thrive on change’, etc, etc This, in my opinion, is how most companies, or groups of people would like what they stand for to sound. It’s how I hope the people I work with verbalise what it is we’re committed to (watch our space www.tomorrowtoday.biz). Certainly there is a correlation between Investec’s results and performance and their description of their commitment. Not just empty words put on a web site because you’re supposed to.

    So what comes first? Performance and results, or putting your passion and commitment on the table and then going after it?

    How times have changed

    I received this in an email a few days ago. Makes for interesting generational reading:

    One evening a grandson was talking to his grandmother about current events. The grandson asked his grandmother what she thought about the shootings at schools, the computer age, and just things in general.

    Continue reading ‘How times have changed’

    Rebellious Revolutionary Leadership

    Recently in New Zealand “The Rebel Billionaire” - the Richard Branson “Apprentice” style show - has been broadcast. I have been glued to my TV screen each week, anticipating what crazy twist will be revealed. And while I won’t deny that it has all the hallmarks of entertaining reality TV - there were some interesting points that came to my attention. Now I won’t spoil anything for those of you who haven’t yet seen it …but I have to say, it leads nicely into my topic of discussion: Management, leadership and the powers that be!

    Continue reading ‘Rebellious Revolutionary Leadership’

    remember ME

    This is not an article about making a difference in the world. It’s not about significance. It’s not about leaving your legacy. It’s far more important than that. It’s about winning the attention of today’s young set (15-35) by giving them a compelling reason to take more steps toward your business. It has everything to do with your memory and their unique individuality.

    ‘remember ME’ describes applications of a shift/trend that we’re all going to be affected by. In fact, that we’re all affected by right now.

    Continue reading ‘remember ME’

    Learning a New Dance

    Page moved to http://www.tmtd.biz/articles-main-page/articles-leadership-index-page/learning-a-new-dance/.

    Continue reading ‘Learning a New Dance’

    Aprois moi, le deluge

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    Connecting with your Bright Young customers

    We live in a world where the individual has more power than ever before. The traditional super-power is not in control anymore. The power has shifted to an unmanageable network of individuals and the ones that can ride this rollercoaster-network are the powerful ones. Meet the Bright Young Things! Some of them are working for you today; some of them have worked for you in the past; perhaps you are one of them yourself. They are buying from you and their networks are buying from you and they have the power to influence others to buy from you, or not…

    One email to a strong network can have a tremendous effect: “I came across this car-rental company in Cape Town. Their cars are not really any different in quality or price from other companies, but they are the funkiest bunch of people! The company was started by a guy…” And there follows a story that inspired one BYT so much that he is giving free marketing to hundreds of people who trust his opinion 200% more than they trust any advertising campaign. Of course the email could also read like this: “If you really want to buy from these guys again, don’t read further because after you’ve read this you will never want to come close to that place again…” The power of connecting to the Bright Young Things.

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    From Rush Hour with Love

    I’ve just spent a week away from home on business - long days, short nights, little shut-eye and maximum productivity. All good, except phone calls to my kids have degenerated to “Hi dad, bye dad”. So I plan to take an afternoon off to spend with them. I mention that to another business traveler on the plane home and he scoffs: “Where do you find the time to take an afternoon off?” Suddenly embarrassed Itry to recover my dignity (or is it ego?) with a mumbled answer about working through the night, putting in extra hours blah blah. Then in a pregnant pause it dawns on me: I’m an addict, caught up in the “long hour culture” that pervades a world in incessant Rush Hour.

    Continue reading ‘From Rush Hour with Love’

    And then there’s Richard Branson

    Richard BransonConvention. the majority of the world runs by it, and makes a success of life by sticking close to it. You can’t often argue against it, as it has a pretty strong track record, and the support of a multi-tude. One of the citizens of TT.biz is reading Good to Great at the moment, and boy is it making an impact. Not just on them, but on the rest of us, who are reading it through this citizen. It’s good solid business reading that makes great sense. The gems found in the book may even become convention one day. Business schools will teach the principles, magazines will write them up, and corporates will begin to roll them out. (mmmmhhhhh this is already happening - we’re further down the road than you think)

    But then, a curve ball, from left field. Someone who hasn’t done it the conventional way. Someone who has broken the rules and continues to break them. Richard Branson…
    Continue reading ‘And then there’s Richard Branson’

    Amazing opportunity at Tshwane University of Technology

    Hi team, I had a great exploratory conversation with Hannelie Minnaar, the Assistant Registrar at the Tshwane University of Technology (TUT) this morning. I invited her to interact with us on this opportunity via our blogger so that these ideas can get a life of their own…as they usually do as soon as we start working through them.

    The opportunity is this: To transform higher education in South Africa. The TUT understand the fact that we are entering a new world where relationships are critical and they want to totally transform themselves into a client-centered learning institution. Top management already bought into this although the new university Principle will only be appointed in the next two weeks or so. The opportunity is open for TomorrowToday to partner with the TUT throughout this process. They want to develop individuals that will be relevant and successful in the workplace of the future and they want us to help them on this journey.

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