Monthly Archive for October, 2005

Sat next to a Bright Young Thing on the plane last night

Talent globalWhen my grandfather was dishing out good career advice, ‘getting a job in a big company and staying there, and working your way up patiently’ would have been a theme he’d have followed. In fact my father didn’t stray much from that kind of thinking. But sitting next to an obviously talented 25 year old (and some may argue that at 25 there surely can’t be much talent evident at 25) on the plane last night didn’t surprise me that he’d recently left his first job in a very large blue chip consultancy after just 3.5 years, to join another large blue chip company.

The world has changed. Approaches to companies and your career has changed along with it. 25 year olds with talent can expect to have had several jobs in various industries before 35. In fact that kind of work experience is a sign of talent rather than a sign of lack of focus and commitment.

So how do you attract and retain yojur young talent today? The 25 year old I sat with thought it was a simple task, but this from someone who was onto job number two in industry number 2 in year number 4. Clearly he hasn’t seen any evidence that anyone’s got it right yet.

The world has changed, and any company taking a traditional approach to attraction and retention is in for a big surprise. But this is not news, this is their reality.

Nuf Sed

Blogging in the media

SABC logoI’m sitting with the crew from SABC’s Business focus, doing a spot on corporate blogging.

Feel free to interact as part of the shoot!

In demand

movingOne of the growing forces that is contributing to the talent wars in South Africa is “demand�. We know that Xers in their early careers aim to increase their marketability by building a portfolio as opposed to a CV. Bigger packages, flexible hours, freedom and the like all have an important part to play in the rate at which BYTs jump ship (or stay), but I have a hunch (if I have to look at myself as a BYT) that being in demand is one of the biggest factors. We want to be in demand – it boosts our ego and it proves to us that our marketability is working. This is especially true of young black BYTs in South Africa – the prices on their heads are exorbitant and it is all based on demand (much like share prices).

How do you keep an investor on the JSE loyal? You don’t – you have to entice her. And so when it comes to talent, companies are under huge pressure (and pain) to re-invent themselves into organizations that invite as opposed to coerce their BYTs into staying. This is tough news for business leaders as the implication is that their job needs to be more about managing talent than focusing on share price and shareholder value.

But is it only up to the company? Are we not regressing into Dilbertian mindsets if we believe it is only up to the company to solve this problem? I believe so. I reckon that there is also a mindset change required from BYTs themselves. Sure demand is wonderful, and the salaries are better … but what value is there in taking up positions that you know you are not ready for (despite what your arrogance tells you regarding your ability to adapt?).

More grandparents raising children

One of the major problems of the AIDS epidemic in Africa (and soon in Asia, Russia, China and India, too), is that it hits the middle age people most (mainly because in Africa, AIDS is sexually transmitted between heterosexuals). This has the effect of removing parents from society. Its hard to write that blandly, without feeling the impact of it in your gut - especially if you live in Africa at the moment. For example, The Starfish Foundation estimates that there will be over 2 million orphans in southern Africa alone, by the year 2010.

This is a demographic tidal wave.

But I was interested to discover that it is by no means unique to Africa, nor to AIDS affected countries. In Australia, for example, there are over 22,500 grandparent-headed families (see full report). The majority of those cases are a result of a parent’s drug or alcohol abuse, neglect, death or disability.

According to The US Census 2000, there were 2,350,477 grandparents in the USA responsible for raising one or more of their grandchildren (from GrandsPlace), accounting for 6% (or 4.5 million) of all US children. The literature on this phenomenon suggests that there are probably many more children in informal care arrangements residing with their grandparents than the data can capture, and the number is growing rapidly (see more info at National Center for Grandparents raising Grandchildren or Grandparenting.org). In the US, between 1990 and 2000, the number of children under 18 increased by 14.3%; within that same decade, the number of US children in grandparent-headed households increased by 30%. The data also indicates that grandparent-headed households are twice as likely to live in poverty as other American families.

This is a frightening social phenomenon.

MI6 online

A sign of the times…. ?

The British Government Secret Intelligence Service, known as MI6, has today launched a website - http://www.mi6.gov.uk. They don’t give any secrets away (doh) - check out the FAQ, where they won’t say how much budget they have, how many people work for them, or what they do (in detail). But they do take CVs from people (warning you not to tell anyone you have applied, though).

Its a sign of the times that the Secret Service has gone public, hoping the general population will help them with their secret tasks. Go figure.

Microsoft and Yahoo join (IM) forces

IMIn a move that’s sure to unsettle America Online and Google, Microsoft and Yahoo have joined forces in the arena of Instant Messaging. The announcement was made today.

Essentially this is what it means:

“The deal, the first major alliance between two of the Web’s main providers of instant messaging, will allow users of Microsoft’s MSN Messenger service and Yahoo Messenger to swap instantaneous text messages with each other.”

Click here for the full story.

The remarkable Big Moo

You have often heard me rave about Seth Godin here and on the TomorrowConnecting blog. Seth is a widely admired and respected marketing guru and web commentator (I would highly recommend a visit to his blog).

mooSeth recently launched The Big Moo, a book that encourages companies and organisations to “stop trying to be perfect and start being remarkable”. Extremely keen to get my hands on a copy, I was stoked when I heard that the lads at Jo’blog were handing out free advance uncorrected proofs. How did they get hold of free copies, you ask? Well, the answer to that question is just one of the many reasons why this is a remarkable project:

* Before it’s official release, Seth posted this appeal, which announced the book and asked readers of his blog to spread the word that he was making 10,000 galleys (advanced copies) available in packs of 50 to ANYONE who wanted them, with the understanding that they were not for resale and ideall to be shared. Within days he had responses from all over the globe. Jo’blog was just one of them. How’s that for remarkable marketing?

* Another remarkable feature of the book is the collection of authors who contributed essays and short stories to it. 33 leading business thinkers including Tom Peters, Malcolm Gladwell, Jackie Huba and Mark Cuban (to name a few) all contributed freely of their wisdom to compile an easy-to-read selection of meaningful, relevant and inspiring stories (all great resources if you do presentations). None of the essays credit the authors, so there are no preconceived expectations. You know who contributed to the whole, but not who the individual parts belong to.

* None of these contributors charged a fee, and no-one will make a profit from the sales. All proceeds go to three preselected charities. In fact, a school in Nepal has already been built thanks to the Big Moo and it’s authors.

I’ve finished the book and thought it was great. It’s really quick and simple to read, is current and relevant and has some nice new thinking thrown into it. I would highly recommend that you buy a few for your company - they’re not pricy at all.

You can order the book here.

Housekeeping

Please ignore this rather administrative post:

Technorati Profile

Sorry for the inconvenience!

Futuristic Qualification

GraduatesWhile many of us speculate, comment and muse on the future, there is a 50/50 chance we could be right, more likely an 80/20 chance we could be wrong, who predicted blogging would be so big?, or that the web would become so pervasive or even, more sinister, who could have predicted that the 9/11 attacks would take place (Funny thing, Clem Sunter actually DID predict this in one of his books on scenario planning!!) However, being a futurist is not an exact science!

So what is it that everyone wants to be a futurist? We all probably like the idea of looking beyond the horison and feel somewhat proud when our trend reading ability comes true and our predictions manifest themselves.

The role of futurist has become somewhat common nowadays and it seems that most corporates have a resident futurist in their hallowed halls. According to a Fast Company article, the next step is to become a qualified futurist. It seems that there is a drive to make the field more formal in its qualification and it is hoped that by 2009, there should be a formal course and recognised qualification on the table.

So, to all of us armchair futurists, there may be some interesting future (no pun intended) for looking into the great beyond, but then again, I think if you are reading this, you will agree already.

What is Squidoo?

Squidoo logoSeth Godin is undoubtedly one of the gurus of online marketing. His ideas never seem to age and he seems to often be one step ahead of the rest. In his latest move, he has set up a service called squidoo. In his words, this is what it is about:

“For a long time, the web has been about more. More links, more traffic, more hits, more choices. In the face of all that more, many sites (and most surfers) are not getting what they want. This free ebook, from bestselling author and Squidoo.com founder Seth Godin, proposes a different way of achieving your goals: less.�

The ebook outlines a technique that will increase PageRank, user satisfaction, clickthrough and the spread of your ideas, whatever those ideas are. It doesn’t matter if you use Squidoo or not… the idea of a lens makes sense whether you post it yourself or let us host it for you. And hey, it’s free. Once again, a great free offer from Godin, download his book here: http://www.squidoo.com/stuff/books/EveryoneIsAnExpert.pdf

Visit the Squidoo site here: http://www.squidoo.com/blog/

Amazing how the web changes, you gotta love it!

The Leadership Pipeline

As I left for an overseas trip, I rummaged through my bookcase of “books to be read” and selected the clean, white cover of The Leadership Pipeline, by James Noel, Stephen Drotter and Steven Drotter (Buy it at Amazon.com or Kalahari.net). I’ve only just got into it, but I am intrigued and am already making notes.

The authors are focused on helping companies to develop their own leadership capacity from within - an essential capability given the talent wars going on in the world. Leaders leave if they are too challenged or not challenged enough. One of the problems is that companies don’t correctly identify the significant leadership “passages” that happen as leaders move from one level of responsibility to another. This book identifies 7 key stages of leadership, and therefore 6 major inflection points on the leaders journey. The seven stages are: Managing self (professional focused on output of skill), Managing others (first level supervision), Manage Managers (no more “front end” delivery required), Functional Manager (managing an entire department or business line function), Business Manager, Group Manager (a manager of multiple businesses, possibly across geographic regions), and Enterprise Manager (CEO).

This obviously applies best to a large, diversified organisation, but can be “flattened” to apply to small or medium-sized companies.
Continue reading ‘The Leadership Pipeline’

Australia changes its Labour Laws

This week, the Liberal Australian government has started a massive public awareness campaign for its new labour law revisions, entitled: WorkChoices (read about it at the Labour Party’s website). Its about putting power into the hands of the average worker, and giving people more choices about how they will be contracted for work. It should reduce the plethora of Labour Laws complexity, and allow more freedom and flexibility into one of the world’s most regulated and expensive labour markets. But, there are many detractors.

Of course, the opposition politic parties are shreaking about it (expected). The Labour Unions are up in arms (they’re there to protect their own interests before the workers, as in every country, so also expected). And older workers, heading for retirement and fearing that these laws will undermine their comfortable work environments are also against the changes (The church is even against it, as it claims that it will destroy Sundays and the family barbeque). These types of changes are necessary, however, around the world, no matter how much the Boomers are threatened by them. Boomers the world over have by and large had a great run at the office. The most highly paid workers of all time, they’ve also been able to do so with quite a great degree of security and comfort. They don’t often see the stress they’re creating (or about to create) on the next generations coming behind them.

This is especially true where social security relies on younger workers paying for current retirement funding (e.g. USA, Germany, etc). Australia introduced superannuation in the 1980s to deal with this coming crisis. A stronger economy, growing well, will be the best retirement security the country can create. Will everyone see this? Or will the generation war escalate in Australia, too?

Getting old @ 25!

gadgetsPicked this up from DK’s (his website & blog) changethis manifesto on the Youth of Today:

In their world technology is ubiquitous and not a differentiator (unless you don’t have a phone or access to a computer). However, technology is used as a tool to communicate first and entertain second. And because it is ingrained in their culture it is harder to impress young people with new gadgets or ranges.

I’m 25 (26 in a month :)) and consider myself to be relatively up-to-date with technological advancements. I love them, they keep me on my toes. But is this not perhaps an indicator of how “out of it” I am? If DK is right, new tech does not surprise our Millenials … but it differentiates us from them, and those who adapt from those that don’t!

Defining the “Knowledge Worker”

The New Straits Times (Malaysia) is running a column today on “K-workers key to our survival” by Butt Wai Choon (MD of Microsoft Malaysia). The focus is on developing knowledge workers in the ICT sector of Malaysia. However, it starts with the following definitions which might be helpful as a “K-worker 101 primer” (emphases mine).

“But what exactly is a knowledge worker?

Many people tend to confuse the term with any skilled or trained worker, especially in the ICT sector, but this is not the case.

The difference lies in the understanding of what knowledge, information, tasks and skills mean. Information only becomes knowledge when you can utilise it to add or create value for your work and organisation.

Similarly, a knowledge worker is more than just an informed, trained or skilled worker. A knowledge worker has the ability to deal innovatively with the skills, tasks, training or learning acquired and has the know-how to enhance or create new value for his work.

A task worker, on the other hand, normally undertakes a rigid or structured process and follows a pre-determined set of tasks, often routine and repetitive in nature.

However, it does not mean that task workers are not essential for development. By their sheer numbers and volume of work, they are also vital for the maintenance of economic growth, and the aim is to ultimately move them up the value chain.

The term “knowledge worker” was first coined by well-known management guru Peter Drucker in 1959 (and refined over the next four decades in his books) to describe someone who adds value by processing existing information to create new information which can be used to define and solve problems.”
Continue reading ‘Defining the “Knowledge Worker”’

Best of our blog for the past fortnight

Knowing what you’re good at

(Yes, this is sort of about Jacques Kallis - for those who know cricket, or Jacques, see previous post on this issue).

The Dilbert Principle refers to a 1990s satirical theory stating that companies should promote their worst employees to managerial positions so as to prevent them from directly affecting the consumer’s experience. (source: wikipedia). Yes, its satire, but one of the most common mistakes that companies make is to promote a high flying talented staff member to the next level up, and not give them the training or support required to make the transition properly.

In “The Leadership Pipeline: How to Build the Leadership Powered Company“, by Ram Charan, Stephen Drotter, James Noel (Buy it at Amazon.com or Kalahari.net), they argue that one of the biggest failures in developing leaders is to not help a leader to change his/her frameworks/mindsets when they move from one level in the organisation to another. So, in a school, its common to promote a good teacher to be head of subject or head of department. In this role, they must train other teachers and have inputs at curriculum development and teaching style level. Do they get adequately equipped for this? Then, if they’re a good HOD, they get promoted to deputy head of school, where they become administrative and HR focussed. Finally, they could get to Head of School, where they may take on parent interactions, PR, media, admin and technology issues, and never teach again. Maybe we should promote our worst teachers to administrators!
Continue reading ‘Knowing what you’re good at’

Can open-source go mainstream

Sugar CRMTomorrowToday.biz uses SugarCRM software. After exploring many options that cost real money to but, we came accross this free open source version. We’re reading about Open Source all the time, and the big challenge is, ‘can opensource establish a sustainable business model into the future, and become a real threat to the established big boys of the software world?’

This BusinessWeek article offers up some interesting thoughts and stats.

Poaching talent

Odysseus tied to mast to avoid siren songMany companies today are recruting and attempting to retain staff in an environment where their ‘bright young things’ are being snatched with the lure of bigger salaries and more responsibility. Here’s a short article that caught my eye about SalesForce.com staff being rewarded for successfully introducing Seibel staff to SalesForce.com

It’s only getting hotter out there.

(Editor’s note - if this image is a bit esoteric for you, or you want to read its story, its about Odyseuss being enticed (poached?) by the Sirens, and tying himself to his mast with wax in his ears, so as not to hear their enticing entreaties - click here for the full story).

Get OutFoxed!

OutfoxedI found a link to the OutFoxed site listed on a Social Network Analysis Community. It’s an interesting concept, and I remember reading a related article in Time magazine not too long ago about how social networking and trusted referrals may revolutionise the marketing industry. The main premise was that people usually prefer to support a business that was recommended by a trusted friend, and that marketing executives should try to harness the power of these trusted social networks. OutFoxed seems to be based on the same principle, but applied to web content.

This is the introduction they have on their web site:

” There are over 8 billion web pages. Most of them suck. Outfoxed uses your network of trusted friends and experts to help you find the good stuff and avoid the bad.”

Go have a look on http://getoutfoxed.com - I think this is an interesting tool to play around with (have a look at the Visualization Demo).

No money in blogging?

dollarsMaybe not in Africa, but Reuter’s reports that Weblogs Inc., Jason Calacanis’ blog network, has been purchased by AOL. The sale marks the first major deal signed between a blog network and a mainstream media corporation.

The pricetag? USD25 million. Not bad going.

But why would AOL take interest in a blog network? Well, let’s take a closer look at Weblogs Inc. Jason Calcanis has networked more than 80 blogs in categories ranging from business and tech, to wellness, gaming, and more. The network caters for:

Continue reading ‘No money in blogging?’

Taking a step back … diversity

different“According to the philosopher Ly Tin Wheedle, chaos is found in greatest abundance wherever order is being sought. It always defeats order, because it is better organized.� (Interesting Times – Terry Pratchett)

Continue reading ‘Taking a step back … diversity’

Posters on the ceiling

Hair washed in basinThere I was yesterday, needing an “urgent” haircut, and finally only being able to get an appointment at the salon where my wife usually goes. They charge a fortune at this place, but they give a bit extra, too. I get a back and shoulder massage before they start, and while having my hair cut, they do a hand massage and cream - nice touch, I thought.

But, while I was getting my hair washed in one of those basins that feels like a medieval torture contraption, I had a thought….
Continue reading ‘Posters on the ceiling’

Knysna to go Wi-Fi

Knysna Came across an interesting piece of information today. According to an article on IT Web (Paul Vecchiatto - 28 July 2005 ), Knysna is poised to become the first South African town to become fully WiFi connected.

They’ve signed a five-year deal with wireless ISP UniNet. “Sixty-two municipal offices, up to a distance of 40kms of Knysna, will be linked. This will include substantial rural coverage, including that of many of the informal settlements that dot the landscape.

“Our contract means that the Knysna municipality essentially becomes the anchor client and that a number of its services, plus e-government services and certain educational services will be accessible free by all those who live within the area,� Jarvis says. He estimates the installation could easily save the Knysna municipality about R4 million in Telkom fees alone over the five-year period. Knysna has a big disparity between the “haves� and the “have-nots�. Jarvis points out that the wireless service should make communication available to the poorest residents.
Continue reading ‘Knysna to go Wi-Fi’

Writeboard….collaborative documents

Writeboard logoIn a similar vein to Jotspot, another collaborative tool is writeboard. The difference is that it seems that writeboard has quite a bit more functionality and it is completely free, no matter how many “boards” you put up. Also, it has some pretty good organising functions, so take a look around. The company that has developed this is called 37 signals and they have developed a few other collboration tools such as:

Basecamp - web based project management tool
Backpack - personal and small business information organiser
TaDa list - web based to do list

Looks pretty good, take a look at : http://www.writeboard.com and http://www.37signals.com.

Extreme Business

3 laptops. R 1,000. 3 days to create a sustainable business.

Four young SA entrepreneurs are taking business to the extreme.

From their press release:

eureka

How many times do we talk about the ‘great idea’ around the braai? How many times do we say ‘Sheez man, I thought of that idea first, and if only I had acted upon it!’? Mostly, we are limited by time. Our normal jobs or family lives prevent us from acting upon the ‘Eureka’ bright spark that we had in the shower, or in traffic, or lying in bed at three in morning. Well, what if time was not part of the equation?

Jon Hughes, Shane Dryden, Fred Roed and Andrew Smith are meeting at Kayos Casting (The River Club, Cape Town) between 6-8 October to bring life to the extreme business concept. They’re all Internet and marketing geeks who have a desire to walk the talk. On the first morning the team will get together for a meeting, put ideas on the table and choose a product that may be viable to sell on the internet. They will then start the business by formulating a strategy, creating the website, developing an e-commerce platform and making sales - all within 3 days.

The event will be filmed, and updates will be available on the internet at the Extreme Business site. Wanting to sponsor the event? Get involved by contacting the Extreme Business team go to the website.

All proceeds from the sponsorship of the event will go to Autism Western Cape – see www.autismwesterncape.org.za

Also of interest:
The Business Experiment - a global, open source Internet business start-up
http://www.ideate.co.za
http://www.extremebusiness.co.za
http://www.autismwesterncape.org.za

Tags: |