Author Archive for Graeme Codrington

V-day

Viagra pillToday is the tenth anniversary of the little purple pill. Although I personally think that big pharmaceuticals should spend more time trying to cure diseases that are part of the scourge of poverty (like malaria and TB), it is noteworthy that one of the biggest money spinners over the past decade has been Viagra - the erectile dysfunction pill developed by Pfizer.

Viagra is one the best case studies for what companies must do to benefit from the ageing Boomer generation. As the generation born after World War II, who came of age in the swinging 60s, they were never going to be coy about sex, and certainly did not want a mere biological issue like “getting old” stand in the way of their preferred lifestyle. They are a generation that believes in choice - their choice! So, medicines that deal with hair loss, sagging skin, sexual slowdown and other age-related conditions were always going to be successful. Pfizer got there first. Others have - and will continue to - follow.

The Boomers are the “youngest”, healthiest, richest and most powerful retiring generation of all time.

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Need a mission statement?

In one of my favourite presentations, “Mind the Gap“, I often do a vignette about how Baby Boomers use away days (or offsites, or visioning retreats, or bush councils, or whatever they’re called in your country) to develop strategy, visions, missions, purpose statements, strategic objectives and KPAs, KPIs and all manner of corporate-speak systems. You can see a video of this vignette at YouTube.

I found a great website today which takes the lampooning of this part of Boomer management lore a step further. And it will save you about $ 25,000 in consultant’s fees, and two days of your time. The Dilbert website has a corporate mission statement generator that does a brilliant job of churning out the standard garbage that most away days do. Check it out here.

Green Homes Concierge

At last, some smaller entrepreneurs are beginning to understand that there is a growing market for environmental products and services. One of the easiest and obvious ones is to help people who want to be greener to, well, be greener… with minimal fuss. It’s a simple concept, but not many people are doing it. I just picked up info on one such service in the UK, called Green Home Concierge. It looks good.

They’re not the first. They won’t be the last. But, at least they’re doing it. Well done!

Millennial kids - now old enough to be enlisted

I am not talking about the scourge of child soldiers, ruthlessly recruited by rotten guerrila armies around the world. The Millennial generation are the group of young people born in the digital, wired age. Depending on which definitions you use, these young people were born from 1984, 1989 or 1990 through 2000, 2005 or 2010. In general, these are the children and teenagers of today. And the oldest of them has started finishing school.

That means that they’re thinking of careers, and one option in most countries is to join the military. How will the army handle these young people? What does it have to offer them? And, how will they change the world’s militaries? I picked up a great article recently on this very issue. Read it at Strategy and Business here, or see an extract below.
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Training the Millennial Generation

A new generation of students - those born Internet-ready - is working it’s way throught the school system, and is about to hit the workplace, with all of its training rooms and courses. This “Millennial generation” (sometimes called “generation Y”) has a distinctive set of characterizing traits and unique learning interests that presents a serious challenge to existing educational institutions and methodologies.

There are any number of really good websites set up to assist teachers and trainers to do a better job of connecting with this generation. One of the more comprehensive sites I have found can be found here, at MasterNewMedia.org. Read it there, or work through my summary and extracts below.

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Learning from Nature (and disaster)

“Learn lessons from nature”. That’s what the world’s top thinkers all say. We need to learn from the natural, interlaced connections of ecosystems. We need to learn from the complex communication systems and overlapping symbiotic creatures, and find lessons there for new ways to structure corporate systems. I agree. But the problem is that most of these theorists only talk about the “good” side of nature. They never seem to mention that nature is brutal, violent and unforgiving.

One example of this caught my eye in the latest Economist magazine, about a controlled flood of the Grand Canyon. Conservationists have long argued that seemingly devastating events are necessary for the proper long term functioning of ecosystems. Some seeds only germinate after a fire. Rivers need floods to wash them out. In nature, death always brings life. I wonder how that applies to the emerging “quantum” and “fractal” workplace?

Read the article at The Economist (subscription may be required), or see an extract below.
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Perspectives & Forecasts from the Herman Group

I used to receive regular newsletter from the Herman Group. For some reason, I didn’t get it, and then yesterday was sent this newsletter. You sign up for it free of charge at their website.

I always found their stuff to be short, succinct, and to the point. They may not be earth shattering observations, but they are great to use with your teams to get conversation started, or to just remind you of the obvious stuff you often overlook.

So, here is Herman Group’s latest Perspectives & Forecasts:

We are trapped in an era of escalating change. There is no question that we live in turbulent times. Everything is changing around us. The velocity of change is increasing. Trends, most of which we know something about, are interacting with each other to create fascinating challenges . . . and opportunities.

The past is behind us. Let it go. Concentrate on the present, with a strong focus on what the future holds for you. No company will succeed in the future if it depends on what it learned-and how it operated–in the past. The future will be dramatically different, but manageable.

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Where’s my silver bullet?

I am sitting in a full day session with Gary Hamel. I didn’t pay enough money to be alone with him, so I am sharing the hall with a few hundred other people, representing many of South Africa’s top corporates and leading businesses. Gary has been great. I enjoy his style (his PowerPoint slides are are shocker, but he is a relaxed and engaging presenter). His content is compelling. He knows his stuff. It’s been woirth the time and money investment.

But it’s now the afternoon tea break, and all around me I hear the same comment: “I’m looking forward to this last session….”. The reason for the anticipation is that Gary has set up things brilliantly in the morning sessions. He has explained the 21st century context, he has shown us why innovation in management processes is a key to sustained success, and he has inspired and excited us to want to innovate and make a change. But he hasn’t told us what to do yet. That’s what everyone thinks is coming now! I think they will be disappointed. OR, I will be disappointed in Gary. Either way, it’s going to be a disappointing end to a great day.

Here’s why.
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Conferences with no power

Here I sit, at another conference without power. Don’t get me wrong - I am not talking about the content. I am at Gary Hamel’s latest thing: “The Future of Management”, a full day session with the innovation guru himself. “Live and in person”, just as the advertising promised! The guy is good, and probably the best academic on the issue of innovation in business. So, the content is great.

But in just a few minutes, my laptop is going to die, because I don’t have a power supply near my table. I came prepared - I have two extension cables, and if there was a power outlet within about 20m of my table, I’d be OK (maybe creating a few health and safety issues, but nevertheless I could finish this blog entry without worrying about my battery). But once again the conference organisers have just not thought about people who don’t use paper. I have been given a deskpad and another pen. I don’t use those things. I want to be able to type notes directly into my laptop. I want to be able to work on my computer. I want power!

This needs to be standard practice at conferences! It is the 21st century, after all. AND, today, it is a conference on innovation! If only….

(Let’s not even talk about the fact that there is no free wifi available here. They are giving us free toilet facilities, free water on every desk, free pens and deskpads, free coffee and tea, but no wifi connectivity!)
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Lessons in attitude for the talented (or Ricky Ponting gets his just desserts)

Regular readers of this blog will know that many of the contributors are passionate cricket fans. (For our American readers, that’s the mysterious game that, in its purest form lasts five days and can end in an exciting draw!) Our fanaticism for the game is shared by at least 1 billion Indians. The world’s largest democracy has just had an unprecedented auction for international cricket stars, for the newly formed Indian Professional League. In the league, a number of Indian provincial teams get to “buy” international super stars to play with them. Each team can only have a maximum of 4 of these stars on the field at any time. They must also have four players under the age of 22 from India in the teams. The rest of the team is Indian. The bids in the auction will be paid to the player as a salary (I think I saw correctly that the Indian players in each team will be paid the same as the top paid international super star in their team). The contract is for three years.

Nice idea. It’s for 20-20 cricket, so will be a great spectacle too. I can’t wait.

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The Most Expensive Oil

Today the world wakes up to the most expensive oil ever. Those who believe in market dynamics of supply and demand will have an interesting time explaining this. The problem with oil is not that there isn’t enough oil around, but rather to do with where the available oil is to be found.

Of course, supply and demand does have something to do with the record price. High growth rates around the world, in places as far flung as China, India, the Middle East and Africa, have seen demand for oil grow as their economies fly. At the same time, oil firms, in particular Western oil firms, are struggling to increase production - mane still producing at the same levels as they did two or three years ago. That has left little spare production capacity and, in America and other countries, dwindling stocks. Whenever storms brew in the Gulf of Mexico or chaos erupts in the Middle East or Africa, or Russia talks nasty, jittery markets push prices higher. Part of this has to do with speculators, rather than customers.

But there are other reasons for the higher oil prices, and the lack of supply.

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Just Good Business

In The Economist on 17 January 2008, this article on corporate social responsibility, “Just good business” appeared. It is one of the best summaries of the current state of play in the CSR world. A must read. See the original article, or read an edited version below.

IN THE lobby at the London headquarters of Marks & Spencer, one of Britain’s leading retailers, the words scroll relentlessly across a giant electronic ticker. They describe progress against “Plan A”, a set of 100 worthy targets over five years. The company will help to give 15,000 children in Uganda a better education; it is saving 55,000 tonnes of CO2 in a year; it has recycled 48m clothes hangers; it is tripling sales of organic food; it aims to convert over 20m garments to Fairtrade cotton; every store has a dedicated “Plan A” champion.

The M&S ticker says a lot about the current state of what is commonly known as corporate social responsibility (CSR). First, nobody much likes the CSR label. A year ago M&S launched not a CSR plan but Plan A (“because there is no Plan B”). The chief executive’s committee that monitors this plan is called the “How We Do Business Committee”. Other companies prefer to describe this kind of thing as “corporate responsibility” (dropping the “social” as too narrow), or “corporate citizenship”, or “building a sustainable business”. One Nordic executive glories in the job title of director, accountability and triple-bottom-line leadership. All this is convoluted code for something simple: companies meaning (or seeming) to be good.

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Getting a generation out of debt

The Fast Company magazine of Dec 2007 ran a story that combines some of my favourite topics: young generations, technology and personal finance. It was called “Easy Money”. Read the full story here.

Here is a summary:

Americans under 35 spend 16% more than they earn, on average. College graduates leave school with an average of $20,000 in student loans and almost $3,000 in credit-card debt. This demographic, in sum, is sorely in need of an easy-to-use solution to their ample money woes. “There’s this dull throbbing sense of guilt that we should be doing something, but where do we start?” says recent Stanford grad Ramit Sethi, who draws more than 150,000 readers a month to his blog Iwillteachyoutoberich.com.

In the past six months, a slew of free online services has popped up to answer this question, offering widgets for budgeting, automatic bill pay, mobile alerts, and social networking. All are fighting to be the anti-Quicken. Although Intuit’s venerable personal-finance software commands 70% of the market, its $30 to $100 price tag, hundreds of features, and required hour or two a week of data entry are unlikely to appeal to a generation raised on Halo and diagnosed with ADD. Sure enough, Quicken’s 15 million users have an average age of 47. If personal finance for most folks is like personal hygiene–an unpleasant chore motivated by necessity–Quicken is Old Spice.

Meanwhile, the Axe Bodyspray of personal finance–cool, fresh, and even sexy–is an upstart named Mint. Its unique features, wrapped in an exceedingly clean and appealing design, are winning tech-industry plaudits and brisk traffic. …It signed up more than 40,000 users in the two weeks after launch. So has Mint cracked the code on getting Generation Debt to buckle down and take responsibility for its finances?

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Greenopolis

I was sent this PR release today. I signed up immediately - looks like fun!

People band together online to date, discuss politics or lose weight. Now a US website called Greenopolis has created a community whose members help each other live in a more earth-friendly manner. After registering on Greenopolis, which is still in beta, visitors complete an online survey that analyses their daily activities to determine how ‘green’ their lifestyle is. Based on the survey findings users receive a coloured badge, which shows other members just how much of a friend to the earth they really are. Orange badge holders need to clean up their environmental act, and solid green badge holders are on the right track.

By participating on the site, users are awarded points, which are displayed for other members to see (sometimes, peer pressure can be used for good). More points—and corresponding changes in badge colour—show that they’re becoming more environmentally responsible. Plus, when the site officially debuts, points can be used to receive discounts on sustainable products. Greenopolis founders also want to make the badges portable, so that members can post them on their blogs and social network pages.

Click here to get someone else to do this work

Pfizer logoPfizer has recently launched a wonderful new initiative for their most talented staff: the outsourcing of the drudge work associated with most jobs. It’s quite a simple concept, really - top end, talented staff spend a fair proportion of their time doing admin or dreary work that does not best utilise their talents. If you could someone else to do that work for them, you’d free up your top talent, keep them focused (and excited) and get more out of them. Nice.

Here is a report from the latest Fast Company magazine. Read it here, or below.
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Emerging market art

The latest Economist has a short note on an interesting trend: the massive increase in selling prices of artworks. This has been a great investment trend over the past few years. But, now, the trend has hit emerging markets, so to speak. Russian and South African artists, in particular, were singled out in the article (read it here, or below).

Irma Stern was a white South African woman of Jewish heritage who was able to evoke wonderful images of Africa. Read more about her here. Over 40 years after her death, her art is internationally recognised, and due to fetch remarkable prices at upcoming auctions around the world.

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Managing Millennials

This article is an excerpt from Connecting Generations: The Sourcebook by Claire Raines (2002).

For more about the work that Claire and her colleagues do, go to her website.

I get questions every month from businesspeople looking for something about the newest generation of workers. They’d like an updated version of Twentysomething or Beyond Generation X, books I wrote in 1991 and 1996. Along with Bruce Tulgan’s Managing Generation X, they’re the classics on managing and motivating young employees. The thing is, the young employees we were talking about in those three books are well established in the workplace today, and the next generation is showing up with a whole new perspective, a different set of values, a distinctive work ethic. They’re as different from Generation X as they can be. By and large, it’s the Gen-Xers who are managing them, and who are looking for help in understanding just what the Millennials are all about. Thus this article. I think you’ll find a fairly comprehensive treatment of Millennial employees.

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A car for the people of the world

Tata NanoThis is how new markets are made, and how worlds are changed! Today, Tata released their latest car. It was a car that all of their rivals said could not be made. About 5 years ago, Tata announced that were going to build a car that would cost less than 100,000 rupees, or US$ 2,500 (the price of a DVD player in most luxury cars).

Today, they unveiled it in India. See the early news reports here and here.

It is the Tata Nano. And, besides being a 5 door sedan, seating four, with just less than 650CC power, it also has remarkable fuel efficiency (20km/l), top speeds at 100km/h, meets all emissions standards and all safety standards, too. The deluxe model will have aircon. See the Reuters “factbox” for details. At this price, it is bound to be attractive to those who have not been able to enter the car market in the past.

It is no surprise that a car for the people in the “bottom half of the pyramid” should come out of India (see previous post on selling profitably to the world’s poor). For some, it may be a sad truth, but it is true nonetheless: unless companies make money out of supplying goods and services to the world’s poor, they won’t. But Tata shows yet another example of how this can be a win-win for everyone.

With a car like this, Tata will create a new market of car drivers, and are poised to conquer the world. I wish them well!

1968 nostalgia

It’s 40 years later! Prepare yourself for a year (or at least a few weeks) of breathless nostalgia as the Baby Boomers put on their misty eyes and remember back to one of their most defining years as young people (and just when you think it’s over, the 30 year reunion of the “summer of ‘69″ will be upon us next year).

For the record, I wasn’t there. My parents weren’t married yet (although that was becoming less and less of an issue for childbearing in 1968). But, in my studies of generational defining moments, 1968/9 is one of those periods of a few months in which it can be said, “everything changed”. (Probably the most defining such period in recent history was April 1989 to February 1990 - Tiananmen Square, the Berlin Wall comes down, Perestroika and Mandela’s release all within 8 months!).

But back to 1968. Before you look at my list of highlights below, why not take the “do you remember 1968″ online quiz.

Now, here are the highlights:

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Looking back to look ahead

One of our colleagues, Raymond de Villiers, is doing formal post grad work in Future Studies. He is particularly interested in future backward scenarios and alternative histories as methodologies of future planning (Google these terms if you’re interested, or contact me for more info). He got me interested in this stuff, and so my radar is always on for articles on the topic of looking backwards to look forwards.

Here is something I found in a recent edition of The Economist.

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Beware the Chicken Littles (SA, ANC, Zuma and more)

I received this by email from the great lads at SA The Good News. I don#8217;t go with everything they say below, but it#8217;s worth thinking about (especially for our South African readers):

Mbeki vs ZumaThe prospect of a Zuma ANC presidency is becoming more and more of a reality and with it a scenario so long feared by the chattering classes. The prospect of a Zuma ANC presidency is becoming more and more of a reality and with it a scenario so long feared by the chattering classes.

Normally sane, rational people have said things like “If Zuma becomes President, I#8217;m outta here!? and “You#8217;ll really battle to find any “good news”? if Zuma is elected. The country will be screwed.”?

It reminds me of the hysteria and popular opinions that swirled around the suburbs before the 1994 General Election (”You better stock up on water, canned food, guns and ammunition because there#8217;s going to be chaos”?). Similarly, the world wide angst over the Y2K computer bug in the lead up to January 1, 2000 (”Planes are going to drop out of the sky! Nuclear plants will melt down!”?).

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More lessons from SAS Institute

SAS Institute logoOver the years I have been doing presentations about attracting and retaining talent, I have watched global lists of “Best Companies to Work For”. Very consistently, SAS Institute, a privately owned software company based in the USA, has been rated as one of the very best.

One of my favourite quotes about the role of leadership in talent development comes from the CEO, Jim Goodknight, who has said, “Every afternoon at about 5pm, all of the assets of this company leave the building. It is my job to make sure they want to come back in the morning.” Nice!!

The Economist latest edition does a profile on SAS, and indicates that the approach of valuing staff is really reaping some great rewards for this company. Read it here (subscription may be required), or see extracts below.

PS - if I haven’t said so recently, then let me say it again - if you only have time to read one magazine a week, then it must be the Economist!

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Small is beautiful - and connected

Small, rich and stable countries tend to be the most globalised, at least according to an index of 72 countries by A.T. Kearney, a consultancy, and Foreign Policy magazine - to see a graphic of the 2005 index, click MORE below, or follow this link.

Their index uses 12 measures which cover economic integration, personal contact, political engagement and technological connectivity. As The Economist said, a little disparagingly, actually, “The index may be most useful for starting debates.” But, for what it what’s check it out below…

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Personalised genetic analysis

A report from The Economist, titled: Within spitting distance, from Nov 20th 2007 edition. Read the full story here (I think a subscription might be required), or see extracts below.

MEDICINE has long been a mysterious art. Some people are more susceptible to disease than others, and the pills and potions that may help one person leave others uncured. But the past few days have seen steps forward in personalised medicine, in which diagnosis and treatments are tailored to each individual’s genetic make-up. Two firms have unveiled products that allow the ordinary punter to get his genome decoded for about $1,000.

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A moment of zen

Like a ray of sunshine on a cloudy day that lifts your spirits, a comment was posted on one of our archived posts here today. It’s worth highlighting, and reading. Especially if you have had one of those days when you despair at your fellow inhabitants of this planet, and wonder where everything is headed.

A brief recap…

Last year, I bought Josh Groban’s album, “Awake”. Track 12 was a cover version of an old South African protest song, “Weeping”. I was disappointed at Groban’s interpretation of the song, and wrote a reasonably empassioned response, giving the detail and history of the song. That post has received a lot of response, but today’s response, from J. Harris is the best yet. In it, he relates her experiences growing up in a racially divided America, and looks forward to the next generation, and the one after that with hope.

It is an uplifting read, and well worth your time. Read the post here, or go directly to the comment in question.

Thanks for taking the time to share your story, and make my day!