Archive for the 'Technology' Category

The Net Generation: The kids are alright, OK?

In the latest edition of The Economist, there is a news of a massive research project recently completed on how the Net impacts kids.  It’s well worth reading, and supports the conclusions my co-author, Nikki Bush and I put in my latest book, “Future-Proof Your Child“. 

The net generation
The kids are alright

Nov 13th 2008
From The Economist print edition

WORRIES about the damage the internet may be doing to young people has produced a mountain of books—a suitably old technology in which to express concerns about the new. Robert Bly claims that, thanks to the internet, the “neo-cortex is finally eating itself”. Today’s youth may be web-savvy, but they also stand accused of being unread, bad at communicating, socially inept, shameless, dishonest, work-shy, narcissistic and indifferent to the needs of others.

 The man who christened the “net generation” in his 1997 bestseller, “Growing Up Digital”, has no time for such views. In the past two years, Don Tapscott has overseen a $4.5m study of nearly 8,000 people in 12 countries born between 1978 and 1994. In “Grown Up Digital” he uses the results to paint a portrait of this generation that is entertaining, optimistic and convincing. The problem, he suspects, is not the net generation but befuddled baby-boomers, who once sang along with Bob Dylan that “something is happening here, but you don’t know what it is”, yet now find that they are clueless about the revolutionary changes taking place among the young.

Continue reading ‘The Net Generation: The kids are alright, OK?’

Marketing with a WOW factor

Radiohead have used some fantastic new technology to record their latest single. Creativity-online.com says this about the new video “Radiohead’s latest video, for the track “House of Cards” from the In Rainbows album, uses real time 3D recording instead of cameras, utilizing highly technical structured light and Lidar laser-enhanced scanners to model lead singer Thom Yorke and provide an otherworldly narrative accompaniment to the song.”

This is cutting edge stuff and if any marketers want to do something to impress Generation X and the Millennial generation then this is it. But don’t wait as it is notoriously difficult to impress these two generations and it won’t be long before the use of this technology becomes “so like yesterday.” Act fast the application of this technology has some WOW factor something that is very difficult to create in marketing these days.

Have a look at the video

The Future of Mobile

We all know how ubiquitous mobile phones have become. In poorer countries, where communication technologies have been slow to arrive, the take up of mobile telephony is nothing less than breathtaking. But, the future brilliance of mobile phones lies not in their communication ability, but in the add ons that can be made to these little computers we all carry around with us. A decade from now, mobile phones will be personal digital devices hooked up with tens and hundreds of functions.

I recently blogged about the ability of MP3 players to replace stethoscopes - of course, any MP3 and microphone enbaled mobile phone could do the same. I also recently read about mobile phones being used by diabetics - they have a little needle embedded in them. A click of a button, the needle pops out of the phone and is inserted into the skin, the insulin reading is done by the phone and displayed, and the diabetic knows immediately what has to be done (sorry, I am not diabetic and don’t know exactly how it works - but the key is that the technology to do the test diabetics must do daily is embedded in the cellphone).

But, now graduate students have found a way to turn their cellphones into microscopes.

Continue reading ‘The Future of Mobile’

Wired Politicians

A week or so ago, Dean noted that the Tories in the UK were trying to target (or needed to try and target) a younger generation of voters. In the same week, I read an article in The Economist about how British politics was using (or not using) digital communication technologies and Web-based tools. Read it online here, or a summary below.

The internet and politics

Semi-connected

Apr 17th 2008
From The Economist print edition

British politics is missing out on the potential of new media

EVEN the least fogeyish of politicians have been flummoxed by the internet. Tony Blair, champion of all things modern, paid no end of lip service to the potential of new media as prime minister but was comically technophobic himself. Still, the internet plays a role in huge areas of British public life: party politics, punditry and government itself. But web aficionados lament a yawning gap with America, and with the most go-ahead corners of Europe.

The official websites of the main political parties—Labour, the Conservatives and the Liberal Democrats—get less web traffic than the most popular political blogs, and much less than even the far-right British National Party. No surprise, say cyber enthusiasts; they do a passable job as repositories of information but offer little scope for users to get involved beyond signing up for e-mail distribution lists.

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The Multitasking Generation

Every now and again, TIME magazine has a seriously excellent, long and in depth, feature article that grabs my attention. I am not a subscriber, but always check TIME editions out on the newstand. These features are well researched and worth keeping.

I missed one about 2 years ago, and was recently given a copy of it by a friend. I found it online, and it is available here. It is about the generation of young people that are growing up with pervasive technology, and the impact of multitasking from a young age.

It’s long, but it’s worth a read. Extracts are available below…

The Multitasking Generation
TIME magazine, Mar. 19, 2006
By CLAUDIA WALLIS

It’s 9:30 p.m., and Stephen and Georgina Cox know exactly where their children are. Well, their bodies, at least. Piers, 14, is holed up in his bedroom–eyes fixed on his computer screen–where he has been logged onto a MySpace chat room and AOL Instant Messenger (IM) for the past three hours. His twin sister Bronte is planted in the living room, having commandeered her dad’s iMac–as usual. She, too, is busily IMing, while chatting on her cell phone and chipping away at homework.

By all standard space-time calculations, the four members of the family occupy the same three-bedroom home in Van Nuys, Calif., but psychologically each exists in his or her own little universe. Georgina, 51, who works for a display-cabinet maker, is tidying up the living room as Bronte works, not that her daughter notices. Stephen, 49, who juggles jobs as a squash coach, fitness trainer, event planner and head of a cancer charity he founded, has wolfed down his dinner alone in the kitchen, having missed supper with the kids. He, too, typically spends the evening on his cell phone and returning e-mails–when he can nudge Bronte off the computer. “One gets obsessed with one’s gadgets,” he concedes.

Continue reading ‘The Multitasking Generation’

A great carpark innovation at Joburg airport

I spend a lot of time in carparks, specifically at airports. Normally, I am rushing to park and get checked in. And, at most airports around the world, there are not enough parking spaces, and it can take a lot of time to find an empty bay. But, at OR Tambo International airport in Johannesburg, the carpark has added a wonderful new feature.

Above every parking bay a small unit has been installed in the ceiling. This has the ability to detect whether something is parked in the bay, and turns a bright light from green to red if the bay is full. This is a remarkable improvement - you drive into the parking area and scan the ceiling for green lights. Search time is dramatically reduced, and from the far side of the parking garage, you can set a course for an open parking bay.

Thanks ACSA. This is one of your best innovations ever!

Five Ways Generation Y May Reinvent IT

I was sent a link to Baselinemag recently, that took an interesting look at the Millennial Generation from an IT industry perspective. Read the original article here, or see a summary below.

They’ve been called everything from narcissists to “Generation Me,” but those wily post-Gen X employees might just show their elders how to revamp an enterprise.

They depend too much on their parents’ money, they need constant hand-holding, they have no job loyalty, but do show remarkable acumen for demanding more than they’re worth, showing disrespect for older employees, and displaying stunning naiveté about corporate culture.

The backlash against Generation Y seems to be in full swing while the ink on their college diplomas is still drying.

Much discussion has centered around the expectations and work habits of this particular generation, with some pundits fretting about whether their casual attitudes will sink enterprises in the long run.

Continue reading ‘Five Ways Generation Y May Reinvent IT’

Conferences with no power

Here I sit, at another conference without power. Don’t get me wrong - I am not talking about the content. I am at Gary Hamel’s latest thing: “The Future of Management”, a full day session with the innovation guru himself. “Live and in person”, just as the advertising promised! The guy is good, and probably the best academic on the issue of innovation in business. So, the content is great.

But in just a few minutes, my laptop is going to die, because I don’t have a power supply near my table. I came prepared - I have two extension cables, and if there was a power outlet within about 20m of my table, I’d be OK (maybe creating a few health and safety issues, but nevertheless I could finish this blog entry without worrying about my battery). But once again the conference organisers have just not thought about people who don’t use paper. I have been given a deskpad and another pen. I don’t use those things. I want to be able to type notes directly into my laptop. I want to be able to work on my computer. I want power!

This needs to be standard practice at conferences! It is the 21st century, after all. AND, today, it is a conference on innovation! If only….

(Let’s not even talk about the fact that there is no free wifi available here. They are giving us free toilet facilities, free water on every desk, free pens and deskpads, free coffee and tea, but no wifi connectivity!)
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Getting a generation out of debt

The Fast Company magazine of Dec 2007 ran a story that combines some of my favourite topics: young generations, technology and personal finance. It was called “Easy Money”. Read the full story here.

Here is a summary:

Americans under 35 spend 16% more than they earn, on average. College graduates leave school with an average of $20,000 in student loans and almost $3,000 in credit-card debt. This demographic, in sum, is sorely in need of an easy-to-use solution to their ample money woes. “There’s this dull throbbing sense of guilt that we should be doing something, but where do we start?” says recent Stanford grad Ramit Sethi, who draws more than 150,000 readers a month to his blog Iwillteachyoutoberich.com.

In the past six months, a slew of free online services has popped up to answer this question, offering widgets for budgeting, automatic bill pay, mobile alerts, and social networking. All are fighting to be the anti-Quicken. Although Intuit’s venerable personal-finance software commands 70% of the market, its $30 to $100 price tag, hundreds of features, and required hour or two a week of data entry are unlikely to appeal to a generation raised on Halo and diagnosed with ADD. Sure enough, Quicken’s 15 million users have an average age of 47. If personal finance for most folks is like personal hygiene–an unpleasant chore motivated by necessity–Quicken is Old Spice.

Meanwhile, the Axe Bodyspray of personal finance–cool, fresh, and even sexy–is an upstart named Mint. Its unique features, wrapped in an exceedingly clean and appealing design, are winning tech-industry plaudits and brisk traffic. …It signed up more than 40,000 users in the two weeks after launch. So has Mint cracked the code on getting Generation Debt to buckle down and take responsibility for its finances?

Continue reading ‘Getting a generation out of debt’

Click here to get someone else to do this work

Pfizer logoPfizer has recently launched a wonderful new initiative for their most talented staff: the outsourcing of the drudge work associated with most jobs. It’s quite a simple concept, really - top end, talented staff spend a fair proportion of their time doing admin or dreary work that does not best utilise their talents. If you could someone else to do that work for them, you’d free up your top talent, keep them focused (and excited) and get more out of them. Nice.

Here is a report from the latest Fast Company magazine. Read it here, or below.
Continue reading ‘Click here to get someone else to do this work’

Office 2.0 Database

I’m a great fan of so-called Web 2.0, and what it’s going to mean to our way of interacting and doing business.

Today I came across a wonderful database of Office 2.0 apps nicely arranged into useful categories. For those who are dabbling in this world, or would like to, you need to take a look at this database.

About the Office 2.0 Database:

The Office 2.0 Database is developed and maintained by Ismael Ghalimi [LinkedIn], a passionate entrepreneur and fervent industry observer, founder and CEO of Intalio, creator of BPMI.org, initiator of Office 2.0, and author of IT|Redux. Ismael is an advisor to several high-tech companies, including AdventNet (a.k.a. Zoho), EchoSign, EveryTrail, Open IT Works, ThinkFree, and 3TERA.

“There’s a problem with Facebook”

FacebookAt least, that’s what my favourite Talk Radio station (Radio 702) said during their half hourly news reports throughout today. As a regular facebook user (see my profile here, and challenge me to Rock, Paper, Scissors here, if you have nerves of steel), I was intrigued. Read the story here (not sure how long their archives last, so I have copied it in full below).

Now the story itself is a fairly newsworthy one - especially at this time of year, when final year High School students are writing final exams, and some are trying to find illegal shortcuts to success. BUT, to headline the piece, and add commentary to it, indicating that this is a Facebook problem is ridiculous. And that’s what the news readers did this morning.

What a load of rubbish!! This is such typical media hype. The type that breeds dangerous attitudes in parents, and really does more harm than good.

Continue reading ‘“There’s a problem with Facebook”’

British kids showing what the new new things will be

I think the following report was originally from The Economist, 23 August 2007 edition:

AT FIRST glance, the annual survey of the communications market by Ofcom, Britain’s telecoms regulator, makes comforting reading for traditional-media executives looking for their future customers. Not only are children spending more time consuming media than their older siblings did just a few years ago, but they are also consuming more types. Three-quarters of British 11-year-olds now have their own television set, video-games player and mobile phone.

But this is where the comfort stops, because kids are abandoning old and not-so-old media for the new. Whereas two years ago 59% of those aged 8 to 15 regularly watched videos, only 38% do now. Two years ago 61% regularly played video games compared with 53% today. Most are abandoning stand-alone media, such as DVDs, and turning instead to media such as the internet and in particular social-networking websites. The trend seems to accelerate as children move into their teenage years. Nearly two-thirds of children between the ages of 12 and 15 use the internet, compared with 41% of those aged 8 to 11.

Continue reading ‘British kids showing what the new new things will be’

Reflections on life without reliable Internet access

Regular readers of this blog may have noticed the stand still in postings over the last month. This is largely (but not entirely) due to my not having Internet access at my home office. This is entirely due to South Africa’s telecomms provider, Telkom, not being able to supply me with a telephone in my new home for NINE weeks now. They have promised to have it in by this Friday! I will refrain from ranting, suffice to say that there is a website dedicated to people like me - its called Helkom.

My reflection, though, is on how much I rely on having instant access to the Net. My last few weeks have felt that low level functioning. This led me to wonder why hotels still insist on charging for Net access. They do not charge you extra for electricity (although some guests must surely use more than others). They do not charge for water usage (although some guests use more than others). So, why charge for Net access? At worst, they can put a cap on usage. At best, just build it into the price, like they do with other utilities.

For now, the coffee shops in my suburb are smiling - especially those that provide Internet access (free or otherwise).

MP3 stethoscopes

Earlier this month, researchers at a medical conference on respiratory diseases in Stockholm, reported that MP3 players with built in microphones are better than traditional stethoscopes.

In addition to picking up many respiratory noises better than the stethoscope, they have the added advantage of being able to record the sounds they’re listening to. These digital sound files can then be scrutinised and sent to others for a second opinion, as well as stored for later reference or comparison.

If this is accepted by the medical fraternity, it won’t be long before computer programmes are written to do the analysis of the breathing sounds automatically (similar to how blood tests are now done by machine, and not by lab coated technicians peering into microscopes). This is one step closer to complete home diagnosis, and just another reason why doctors need to understand (like everyone else in every other industry) that these days your value lies less and less in what you sell (or what you do), and more and more in who you are, the connections you make, and how you do what you do.

Its the Internet, stoopid…

My sister is a primary school teacher, teaching computer skills in northern suburbs Johannesburg. She told me about an interaction between two kids in her class this last week:

Boy: “Ma’am, what is an encyclopedia?”

Teacher: “Its a book where you can look up facts.”

Girl next to him: “It’s like the Internet, man!!”

You gotta love those Millennial kids.

A camera for the blogger generation

Face_it, Beam_it, Blog_it! This is the phrase used to launch Fuji’s latest camera, the Z10fd, which will be focussed on the 13- to 26-year-old demographic - a generation they call “Generation Z”. They have realised that this group uses cameras for social networking, blogging and interactions.

The Fujifilm Z10fd is a 7.2 megapixel digital camera with a a Fujinon 3x optical Zoom lens and 2.5” LCD screen. It offers Face Detection, infrared sharing of photos and a special Blog Mode - which quickly resizes any image into VGA or QVGA sizes. “Fujifilm recognized that today’s younger generation wants to be connected with their friends at all times and that there wasn’t a digital camera manufacturer that really addressed this.” said David Troy, Senior Product Manager, Consumer Digital Cameras, Electronic Imaging Division, FUJIFILM U.S.A., Inc. Fujifilm’s acclaimed Face Detection technology seeks out faces in the darkness of a party to give perfectly focused and exposed pictures every time. An ISO 1600 option means pictures can be taken in the poor light of parties or gigs, with no need for flash, so preserving the atmosphere and producing much more flattering portraits.

It will be available in 5 different colours - Wave Blue, Wasabi Green, Hot Pink, Sunset Orange, and Midnight Black.

The Fujifilm Z10fd will debut in late September for $199.95.

Further catering to the Internet-savvy generation, the F10fd has a corresponding destination website - offZhook.com - where users can submit photos for competition and download displays. This site launches on 1 August.

Democracy, cellphones and China

The Economist recently reflected on the growing use of cellphones in China, and how this is impacting a generation of young people to think about - and get a taste for - democracy. Here is an extract of the article. The original can be found here (subscription required).

Mobilised by mobile
Jun 21st 2007 | BEIJING AND XIAMEN
From The Economist print edition

Organised by text messages and internet chats, China’s middle classes are daring to protest, and giving the government a fright

INFORMATION technology in China is once again making political waves. In the tropical seaport of Xiamen citizens still talk excitedly about how an anonymous text message on their mobile phones last month prompted them to join one of the biggest middle-class protests of recent years. And in Beijing politicians are scrambling to calm an uproar fuelled by an online petition against slave labour in brick kilns.

Chinese officials have had reason to worry before about the rallying power of the internet and mobile phones. Two years ago they helped activists organise protests against Japan in several Chinese cities. But the government, at least initially, sympathised with those protests. By contrast the demonstrations in Xiamen were directed at officialdom, and the slave-labour scandal embarrasses the government. It involves allegations that officials ignored kiln-owners’ use of abducted boys to perform dangerous work. This has triggered a heated online debate about the political flaws that allowed such horrors to happen.

Continue reading ‘Democracy, cellphones and China’

URTrmn8d - Sacking employees by text message

Here’s an old story that I just picked up. Mainly from the humour list, Top5. See below for the funny side of this.

Text messageOver 2,500 people learned they’d lost their jobs when the British Amulet Group fired them by sending a text message to their cell phones. This happened in 2003 - read about it here. A similar incident occured in 2006. Read about it here.

At one stage I would have written, “you can’t believe that companies would be that stupid”. But I have been consulting to companies long enough to know that that isn’t true. Companies can indeed be very, very stupid.

So, if you were to send a text message to fire staff, what would you say? Here is what the crazy guys at Top 5 suggested:
Continue reading ‘URTrmn8d - Sacking employees by text message’

In flight education - consumer value shifts

A nice innovation is being experimented with by Air France, JAL, Singapore and Virgin airlines. They will now be offering in-flight language tutorials on selected routes, helping passengers to learn a few key words and phrases of the language of the country of their destination. This is based on an interactive audiovisual language program developed by Berlitz, the company that supplies many in-flight entertainment screens. The system currently supports 23 languages.

This is an example of a massive trend - consumers are demonstrating a value shift from passive consumption to mastering skills. The smartest companies are offering their customers the opportunity to add to their skill set, not just consume a service or product.

In the dark

You need to know that I am grumpy. At 1:29am this morning, my electricity was turned back on - after 3 days of being off. I mean completely off - nada, nothing - since Monday night at 3am. Then, as I dragged myself out of bed for a 4am wake up to get to the airport, I discovered that the municipality, in order to make up for actually supplying me electricity, had shut my water supply off. So, sitting on an airplane next to some poor soul, I have not yet had a morning shower. And, to top it all, when I arrived at Joburg airport, the check in system had crashed and the queues were out the building. Remarkably, it looks as if we land in Cape Town on schedule. But more of that below, with some lessons for everyone.

The facts

  • The suburb I live in (most of the time), Bedfordview - on the east of Johannesburg - is serviced by two major electrical supplies - a primary supply and a backup cable. These are underground cables, laid in 1978.
  • In February this year, the municipality was installing CCTV cables, and damaged the primary supply line. They informed Eskom, the electrical utility supplier, as they were meant to do. Eskom then added this cable to its maintenance list, but electricity was not disrupted as it was supplied via the backup line. That list is way too long, not being serviced enough and is a mess. I know this because we do work with one of the companies that is outsourced by Eskom to do the maintenance, and they have spoken of “disasters waiting to happen” because Eskom is running its maintenance too lean. This is a cost cutting exercise - and I have said much on that topic on this blog.
  • At 3am on Monday morning, the backup line faulted, with a major coupling being dislodged. Electricity to more than 100,000 people was instantly cut.
  • It was left to Radio stations to let the public know what had happened. It was just short of 3 days later that electricity was restored.
  • Eskom’s spokesmen consistently lied to the public and to journalists, and even when their lies were consistently shown to be false, they continued to reiterate them.
  • To date, Eskom has issued no apology.

So, what lessons can be learned…

Continue reading ‘In the dark’

Phenomenonal, You

I write a regular column for the Intelligence magazine in South Africa. Its the Back Page column, and is meant to be fun, irreverent, interesting. (I have secret ambitions to emulate the back page of the Fortune magazine).

I thought you might be interested in a recent contribution about Web 2.0 and interactive websites.

Continue reading ‘Phenomenonal, You’

Second Life? Get a First Life first…

If you don’t know what Second Life is, check it out here first. Its an online, virtual reality game that has created a completely online world. You select a character, buy into the game, and start “living” a life in the game. You can run a shop, be an explorer, run for political office, or do anything you could do in “real life”. There are some people who have made Second Life a profession, selling “land”, “clothes” for characters (called avatars) and just living this “second life”.

At TomorrowToday.biz, we’re really interested in game theory, and how gamer culture is influencing the world and business culture. See some of our previous blog entries: Lessons from the gamer generation, and The Gamers are coming.

But, I stumbled on a magnificent site recently. Its mainly a bit of fun, but there’s a very important and serious message behind the site. Its “Get a First Life” - http://www.getafirstlife.com/. Its a brilliant parody of the Second Life site, and you’ll laugh out loud at the cleverness of the look alike site. Great message, too — some gamers need to get out more!!

Enjoy. And, PS, get a first life!

What’s changed in advertising - Shelly Lazarus speaks

As the most powerful woman in advertising, and one of the most powerful business women in the world, Shelly Lazarus, CEO of Ogilvy & Mather, is someone to listen to. Recently, in a variety of different interviews, she reflected on her 35 years in the industry.

Her most recent personal intervention in the advertising industry was to oversee a campaign for Unilever’s Dove Cream Oil body wash, that culminated in a 30-second spot flighted during the Oscars. The ad was a screening of the winning entry in an online contest in which consumers were invited to create their own advertisements (see some of the entries - and some spoofs - on YouTube). This follows on from Dove’s award-winning campaign, “Campaign for Real Beauty”, that featured ordinary-looking women (see example at YouTube) and departed from conventional notions of beauty and beauty advertising. Unilever has also established a “self-esteem fund” - a worldwide campaign to persuade girls and young women to embrace more positive images of themselves.

The advert screened at the Oscars captures something of the spirit of advertising today, with its combination of old and new media, consumer-generated content, social software and an effort to engage the consumer rather than simply push a product.

Continue reading ‘What’s changed in advertising - Shelly Lazarus speaks’

Internet cricket just got better

I’ll admit it. I am a cynical, hard to please Generation Xer who is to tough to impress. In one of our presentations (Organising the Future), we compare my type of people to cats - impulsive, follow their own rules, uncontainable (verses older style employees, who are more like dogs - man’s best friend, reliable, dependable, easy to please). And when last did you see an impressed cat?

Well, today, I am impressed. Well, on verge of being impressed anyway. I don’t know how the guys at cricinfo.com get paid (advertising, I guess), but they deserve medals. Their text commentary is fantastic, and when TV decides not to show a game (be it international or a local first class game), then cricinfo becomes my saviour. New Zealand’s run chase (and clean sweep victory) today was great to “watch” online.

But, then, a little note was passed onto the screen to check out a new feature about to be launched: 3-d replays. Man alive, it looks great. Check it out here. The 3-d animation engine will pick up the full text commentary, and will re-enact the entire bowling and batting sequence in 3-d animation, with simulated camera angles. OK, so its not online TV yet - that will be coming soon, I presume. But its a great leap forward for the ancient game.  Today’s game was available here - not sure if it will be archived soon.
If only the administrators could get into the 21st century along with all the supporting technology. No wait, I’d settle for them making a step into the 20th century… that would still be an improvement.