Archive for the 'TmTd Internal Issues' Category

What we do?

Our office in the UK recently put some energy and effort into capturing ‘what we do’. An important piece of work to do regularly as a business. Isn’t it easy to end up doing things you didn’t go into business to do? Mostly it gets you into trouble, and of course from time to time it opens up new doors. Still, it’s an important reflection exercise to ensure you’re doing what you’re all about what you’re not, and what you’re capable of delivering on brilliantly.

“In turbulent times, people matter. When you’re trying to attract and retain staff and get them engaged and committed, or when you need to generate sales from new and existing customers, you have to understand what drives peoples’ attitudes and behaviour. This means that it is a business critical strategic imperative to understand their value systems. That is what TomorrowToday specialises in.

We inspire: Our professional speakers are amongst the best in the world, acting as catalysts to change. Through high energy, humour and entertainment our multimedia presentations convey powerful business messages at conferences and company workshops.

We inform: Our clients are quicker and better informed than their competitors about changing business, consumer and societal trends. Our diverse research simplifies complex trends and explains the “why” behind change. Once people understand the why, change is activated with energy and passion.

We impact: Through understanding, our consultants empower leaders and teams to create long-lasting and significant improvements in company performance. We help you analyse your current situation, identify opportunities and gaps, and empower leaders and staff with the skills to embed new thinking, structures, systems, processes, products and services.

We are world leaders in Generations: a valuable framework connecting companies, talented staff and valuable customers. We focus on understanding why people act and react as they do, and helping our clients connect with people more effectively for bottom line business improvement. By understanding their value systems, we can more effectively influence them, and develop high commitment while instilling passion in both staff and customers.”

TomorrowToday.biz Building Capacity in London and Europe

A JOURNEY TO A NEW WOLRD

Graeme Codrington moves to our UK branch in August this year. While not a permanent relocation, it’s expected that Graeme and his family will remain abroad for three to five-years. Already an internationally recognised expert on talent and the future of work, Graeme will continue to help organisations to understand global societal changes, and how these changes affect their staff, leaders and customers. While abroad, Graeme will periodically return to South Africa to honour requests from clients who wish to engage with him directly.

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Another award for Dr Graeme Codrington

ACE logoWe have just been informed that Graeme has won The Academy for Chief Executives in the United Kingdom’s Speaker of the Year award for 2007. This award will be presented to Graeme in London on 26 November 2007.

This is another in a series of awards that Graeme has won recently as a top keynote presenter. Congratulations, Graeme!!

Catch the moment - Thanks for the opportunity Vicky

Vicky CoatsRumour has it that one of our BOOMER sales people enjoyed the opening music of our newest presentation, PRIME TIME.

Caught this moment in the middle of our sales team meeting this past week.

Watch this space. This presentation is going to have the BOOMERS ROCKING.

Where in the world is Wally?

When we brought TomorrowToday.biz to life, we agreed to see ourselves as an international business. We knew there was no reason on the planet that a company grown out of South Africa couldn’t add value to organisations all over the world. Every now and then we have moments like this week, when we step back briefly and stand a little amazed that we’re doing it…

Toward the end of this week, Keith will be in Shanghai, China; Graeme in Melborne, Australia; and Barrie in Tokyo, Japan. Add to that the 35 odd people in South Africa, the UK and Hawaii, and it’s week worth smiling at : ) ‘Keep Walking’

TT.biz at the Zoo

Every now and then we load up the entire TT.biz team and head off to a Zoo in Jozi. Don’t ask me why we keep picking zoos to meet at? I don’t really want to go there. Last Sunday we went to the Pretoria Zoo ( 25°44′20.12″S, 28°11′19.79″E - check it out on Google Earth) and played the little known “Great Grand Zany Zoo Picture Picnic”. For more details drop me an e-mail and I’ll send the template. (but you gotta go to a Zoo to get the most out of it - and don’t hold your breath, it was built for 7 year olds)

Anyway it was a fantastic day. The weather gave us a little break in the middle of what’s been a very wet summer. Around 30 of us, including children, spent a fantasmo day getting to know each other a little better, learnt a lot more about Komodo Dragons and one or two got drilled by a frisbee.

If you want to see some pics (and we’re adding as they come in) check out our Flickr photo set.

Hello - Anyone home?

Space for RentWhere is everyone? TMTD used to be one of my favourite blogs – it had posts that were relevant, and participation was high if not always comfortable. Now it is comfortable, less relevant (the blog used to be ahead of me, now I seem to be ahead of the blog), and there is little feedback. The town square has become less a collection of voices and ideas and more a platform to shout your stuff in a one way dialogue – not because people cant answer back - but perhaps because they have no wish to. Why is that – did they get bored, were they discouraged, have they run out of things to say? The sad thing is that when the blog was very active it gave me a stronger feel of what TMTD was about and who the people were. More recently there seems to be a stronger HR/talent development focus to the website and even the blog, is this because these are areas of “expertise� of the bloggers, or is this more the focusing of the TMTD core business (is this the TMTD core business)?
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Staying ahead

Looking at horizonMy understanding of the TomorrowToday value proposition to our clients is that we actively and purposefully monitor the shifts that take place in society that will have an impact on the way business is run. In doing so, we then advise and educate clients on how best to confront and deal with these changes to generate competitive value propositions of their own.

We have seen of late that changes in economies and the values associated with those economies turnover at a yearly rate like none of the predecessors. So, for the last 5 years of so we have been spreading the “message” of the oncoming connection economy, that we cannot continue to work the way we have, that the way we relate to people in organisations has to change profoundly. This is a message true of any economical shift of years gone by. But our message is drilled down further in terms of how companies need to connect better with employees, customers and suppliers.

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Divide the Income, Not the Profits: A Financial Manifesto for the TomorrowGroup

Graeme CodringtonE-ZINE ARTICLE, FEBRUARY 2006
Sign up for free e-zine at: http://www.tomorrowtoday.biz/newsletter/index.htm

by Dr Graeme Codrington

At TomorrowToday, we are very interested in what companies need to do in order to attract and retain talented staff. We spend a lot of our time working with clients to help them devise plans and processes to ensure that they find and keep the best minds in their industries - thereby greatly enhancing the potential to be the best amongst their competitors.

When we talk about attracting and retaining talent, we often talk (to ourselves and our a clients) of corporate culture, of policies and procedures, of providing space for personal growth and for expressions of creativity, of leadership styles and team dynamics, and of the working environment. We assume, of course, that companies will offer the talented staff at least market-related remuneration packages. There are many clever things that can be done with remuneration, and where our clients need assistance, we refer them to the experts in the field (we have a number of strategic alliances with remuneration consultancies). However, we have not often touched on the issue of ownership, shareholding and high-level, long-term financial incentives.
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More on presentations

PresentationFollowing up on my recent post Why your conference sucks, here is a great list of tips and hints for presenters. There are a couple of reasons I think the source is cool - I found it via Steve Rubel’s blog, illustrating how social software often digs up “gem” resources out of nowhere (i.e. I would have never found this web page if not for Steve’s blog). Secondly, it is pretty old - ten years old I think - which explains the reference to the overhead projector. And yet, these simple principles are so often overlooked by even the best presenters.

Hope you enjoy it…

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To meet, or Not to meet…..?

Empty meeting roomEvery now & then an internal conversation happens in TomorrowToday that reflects some of the difficulty of moving away from the traditional business structure into a virtual & connection economy one. A recent conversation that did the rounds concerned whether we should have any more JIMY [Jedi Master Yoda - more on that in another post] meetings this year. JIMY is the closest thing we have to a management meeting in TMTD.biz, and to be totally honest I don’t know what was decided [hence the first line in the email below].

In most businesses today a ‘meeting culture’ prevails such that you can only get your real work done after hours, when everyone is at home [or at their desk too]. In TMTD.biz we have the opposite reality - we have very few meetings [and still happen to run a dynamic & fast growing business]. But, every now and then we need to have conversations around our meetings, and this is one of them.

The conversation started off as an honest question about whether the last two meetings of the year were necessary. It was an enquiry into whether we would be meeting for meeting’s sake. The conversation wound its way around the team and my response is below [you are essentially seeing this at the same time as they are]. In a nutshell my response is that sometimes we should meet for meeting’s sake because it gets us together for together’s sake.

So what do you think?

__________________________________
THE EMAIL

Hey Everyone

I’m not sure what was eventually decided
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Crossing paths with Dr. Gustav Gous

Gustav GousToday I had quite a peculiar experience. I was sitting in the foyer coffee shop of the hospital, waiting for Fransie and working on my laptop. In came a smartly-dressed guy and sat with his back towards me. After a while he turned to me and asked whether I managed to connect to the wi-fi hotspot in the hospital. He was about to connect with his Vodafone 3G card when he realised that he could pick up a free wireless network. Then I recognised him - well-known and widely acclaimed Industrial Psychologist Dr Gustav Gous.

The funny thing, though, is that I had a coffee meeting with him while I was in my first or second year at varsity. My mother showed me a newspaper article that he wrote and told me that she thinks this guy does what I hope to be doing one day. So I phoned him and he agreed to have coffee and we talked about what he did for a living and what I need to do to do the same one day. That was almost ten years ago.

Now we sat next to each other in a hospital coffee shop where his daughter and my wife happen to have appointments at the same time. We had a great conversation about our profession, our businesses and our clients. Compared notes, shared ideas, discussed trends. They have a great new product to map culture in an organisation. The only tool of it’s kind at the moment. He does a lot of work in Dubai and Qatar. He knows about TomorrowToday.biz and that we are a strong player in the field. He knows Graeme’s dad Redge and he knows Michael and I suppose Michael’s dad Arnold as well. He was in Sonop Residence at Tuks many moons ago.

I think this is someone we could do some interesting work with. Either by being pulled in to help with his clients, or by pulling him in to help with ours. Check out his website

Talent Community: Face-to-Face

Group huddleThis evening marked the first of what I hope will be many insightful, interactive “real people” meetings for what has become known as the TomorrowToday.biz Talent Community.

Much has been said and done electronically leading up to this point, as the Talent Community has provided an accessible, interactive format for people interested in developing a relationship with the TT.biz network. However, the next, and most natural step was to connect face to face to integrate a human element into an already flourishing virtual community. Primi Piatti (The Zone, Rosebank) was our venue for the evening…

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Language limits

Edward de BonoEdward de Bono, the famous lateral thinking guru, suggests that language is really difficult to work with, and often doesn’t convey what we actually mean, or takes too long to convey complex thoughts and emotions without being misunderstood. Although I have not heard him make the connection, I think he is even more correct in his assertions as they apply to emails, blogs, texts, SMS and other text based communications. We all know how easy it is to be misunderstood, or for incorrect emotions to be read into our words (or lack of words, as the case may be). This is even further complicated by the multiplicity of languages in use in the world these days.

de Bono suggests that we work on an encyclopedia of code phrases, probably referenced by numbers, to help us deal with complex issues quite quickly. You can read about his thinking at http://www.thinkingmanagers.com/management/management-language.php and http://www.edwarddebono.com/concept4.htm.

Emoticons were a small step in this direction, helping to put some emotional content to stark words. But I like de Bono’s idea. Maybe its too tough to make a single, global encyclopedia of codes, but within a signle company it is certainly possible, and would grow as a collaborative effort. The idea would be to use a wiki, or similar technology, to collaboratively develop a set of codes that everyone can later reference.
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The TomorrowToday.biz University

Post-graduate Programmes offered:
University

  • Innovation
  • Storytelling
  • Leadership
  • Diversity
  • Generations
  • Strategy
  • Team dynamics
  • Communication
  • Learning
  • etc.

Why not?

TomorrowToday.biz - the generations people

I am attending an innovation conference at The Innovation Hub. During tea time I talked to one of ABSA’s innovation managers. When he saw the company name on my name tag - he said: “Oh yes, you are the generations people.” After we talked about the different things TT.biz does, he commented on the fact that he will use us for generational stuff - and that’s it - Why? Because we are the generations people.

Generations at Iowa State UniLessons from this:

  • Generational theory is perhaps the strongest dimension to our brand
  • Positive: We have managed to create a niche where people regard us as the only players
  • Positive: We can use and should use this niche gap to enter client-spaces and build wider relationships around that
  • Negative: If we want to be the Connection Economy People, we cannot limit ourselves to generational frameworks. People are more complex than that
  • Negative: When the generational wave has been surfed to the shore, what is our next niche curve?

9 Types of Silence

Shhh angelFor the pro speakers who read this blog…

A few weeks ago I sat in a National Speakers Association meeting, listening to one of the world’s top voice coaches (that’s what he calls himself, anyway) talk about 9 types of silences. “Silence is the hallmark of great speakers. THE hallmark.” Silence allows inner dialogue in your audience, and inner interaction with you. If you’re going to use it, don’t be afraid of it - own it, own the stage, be in charge.

So, here is a summary of his wisdom:

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Chaotic Management

Chaos TheoryIn Malcolm Gladwell’s book Blink there’s a great chapter on a management style employed during a war game exercise called ‘The Millennium Challenge’ in 2002. The detail of the story isn’t important. It was the phrase that hooked me. ‘Chaotic Management’. Essentially it was described as a leader who trusted the people that reported to him. He knew that his team knew the intent of the exercise, and he then trusted them to get on with the job.

Tonight I read a great quote in an online Fast Company article (click here for the article - it’s a goodie on motor companies embracing the internet) that says it fantastically, Ibsen explains his management style this way: “The only way we can keep so many balls in the air is to have a lot of jugglers and to trust them — not always checking to see whether they’re juggling in the right way. Once we establish a common vision and a shared purpose, I don’t want to know what my team members are doing day to day. I trust them.”

A big statement. A gigantic statement actually. It’s not ever going to be easy to trust that the people who report into you are going to deliver on what you’re doing together. The humans I work with have been talking this kind of language for a while now. We’ve nailed it down to 3 words: Intent, Value and Trust. We’ve all got to know what the common intent is, know our value and ensure others in the network know it, and then trust each other to deliver.
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What we do is so relevant

TomorrowToday.biz

Yesterday while out riding at 6 am…(the things we choose to do to de stress ourselves) I rode along watching the sun rise over the sea – beautiful to say the least.

But during the ride I started unpacking the last few days, and what a week it has been for KZN.

Thursday the team did a Horse Whispering showcase. Watching people connect and build relationships with the horses and the in that process see Leadership principles that jump out and almost bite them is awesome.

Friday- started out with a meeting with Barrie and I at a food retailers, basically they were listing areas that they wanted TT.Biz involved in their group, from Logistics to Exec level. Barrie and Ziggie went on to a meeting with a clothes retailer group, who are asking for a bigger team involvement in a wellness project they want to launch. Keith and I went to a Credit branch of a bank, who want Generational impute into their whole Advertising and Marketing departments after what they learnt at our Mind the Gap workshop last month. I then joined up with Barrie to do a Enneagram workshop for the afternoon.

During all this I got 2 phone calls, one old and one new client, who both want Keith to do some strategic planning and facilitation with their Exec teams.

Why am I writing all this?

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Conversations vs Information

ConnectionToday I enjoyed a thought provoking conversation concerning the overwhelming amount of information that one is required to engage with in our world today. I don’t think I need to make a case for what certainly is a reality experienced by most. Not being connected today is as rare as an anartic heatwave. But there is a distiction between information and connection; between information and conversation.

We in TomorrowTday.biz have championed blogging. Rightly so. The potential value of blogging is awesome but there are also some dangers, dangers that perhaps are not yet self-evident as the ‘blog at all costs’ sweeps into vogue. Let me mull over a few dangers that are becoming more obvious to me.

Information out of context is problematic, even dangerous. Often (but not always) super-highways of information (like blogs) don’t or can’t provide context.

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Wireless internet - recommendations?

In a few weeks time I’m off to the Berg for a bit of a holiday - but I still would like to have internet to keep on doing those vital website thingies and email and all of that (and to check I’m still alive). I know we all work virtually and many of us have wireless internet so my question is - what does the team recommend? I only need it for a few weeks and then it’s back to DSL…I’ve heard iBurst is pretty good and Telkom also offers something similar…suggestions?

A Virtual Champagne Moment

champagneMay was a great month for our company. We broke through a psychological income barrier and set a new monthly record. These are the types of things that should be celebrated in companies - but how do you do that in a virtual environment? This is one of the downsides of working in a virtual company.

What we ended up doing was transferring an amount of money into each person’s bank account (including some of our favourite suppliers and associates - all those who had contributed during May), instructing them to find a few friends and go out and celebrate on our behalf. There is something fun about that, and I think it has achieved the purpose of an organisational celebration, but maybe there are other things we could have done (or could still do). Any ideas?

Final thought: I console myself with the thought that most “normal” corporations do not have the celebrations at all anyway, so are still one step ahead.

Amazing opportunity at Tshwane University of Technology

Hi team, I had a great exploratory conversation with Hannelie Minnaar, the Assistant Registrar at the Tshwane University of Technology (TUT) this morning. I invited her to interact with us on this opportunity via our blogger so that these ideas can get a life of their own…as they usually do as soon as we start working through them.

The opportunity is this: To transform higher education in South Africa. The TUT understand the fact that we are entering a new world where relationships are critical and they want to totally transform themselves into a client-centered learning institution. Top management already bought into this although the new university Principle will only be appointed in the next two weeks or so. The opportunity is open for TomorrowToday to partner with the TUT throughout this process. They want to develop individuals that will be relevant and successful in the workplace of the future and they want us to help them on this journey.

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How, how how?

I’ve loved this blog site within TT.biz as an organisation. 20 odd people invited weekly by one person to participate. I’ve sniggered at the ‘marketing’ strategy, the promotions and sweetners, the threats and begging. The net result is that never before has so much been written to so many by so few. And then I read a blog this evening (this morning) submitted by Graeme (click to read) and it hits me again. That darn question. The one I’ve not ever seen solved (for too long anyway) How do you get all the team, most of the team to play in a similar space for a prolonged period of time?

We have a virtual organisation that’s more fluid than most. We change regularly, and we regularly change. This is exciting, and even spectacular. But it can be dangerous. Very dangerous. People move on, and leave other people behind. Not on purpose, but because we were playing in different spaces. One day you can see everyone, and the next day you find yourself out there all alone.

So how do you get similar thinking and conversation around similar things? The question again. I don’t know the answer, but I recognise the importance.

Nuf Sed

TomorrowToday.biz Core Values

In the past few weeks, we have attempted to pin down and codify our core values. At a gut level, we know who we are, but we need to ensure its more than just a gut level. We also need to be able to let others know about who we are, and what we stand for. People who want to connect with us need to know what they’re connecting with. For all these reasons we have tried to “freeze frame” our values.

This is not a “wish list” of what we want to do. It is a statement of our current reality, and what we want to live by.

We will use this list to help us remain focussed on who we are, and why we do it. These are helpful when we ask the question, “Is this a TomorrowToday person?” or “Is that what TomorrowToday is?”. That will in turn help us to define what we do, who we do it with, and why. Because we work in a virtual, fractal network, it is the adherance to these values that will ensure an indivdual connects with us and stays with us.
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